If you're shipping an item that takes up a lot of space but isn't very heavy, you may be charged for the item's dimensional weight instead of its actual weight. Light packages that take up a lot of room in a shipper's truck or airplane actually cost the company more to ship just the actual weight.
When your shipment arrives please allow up to 24 hours for your package to show up in your account. The number of incoming packages varies day to day, in most cases you will see your package in your account before the end of the day. We will inform all customers when we are expecting a back log due to holidays.
This is a list of items that are commonly prohibited for shipping around the world. Please refer to this list whenever you are unsure about an item's shipping eligibility. We stongly urge you not to send these items to us, it will delay your shipment. In addition to a delay, we will not cover return shipping costs on prohibited items.
Ammunition of Any Kind
Animal Furs or Skins
Gun Parts of Any Kind
Lock Picking equipment
Medication (perscription and non-perscription)
Perfume (will be available to some countries soon)
Prohibited shipments can be returned to seller, but a $10 return fee will be assessed on top of the shipping cost. You should be sure to review our prohibited goods list before shipping. It will save you time and money.
The final weight is determined by either the actual weight or the dimensional weight of the package and which ever happens to be a larger value. If the package is 4.75lbs it will be rounded up to 5lbs. This is standard for all shipping companies. The removal of items like shoe boxes and original packages will lower the dimensional weight.
*ATTENTION: All shipments going to the continent of Africa require an extra price adjustment due to the zone's high cost of shipping. Please contact us for rates.
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