Choosing a Package Forwarding Company

It's important to know what to look for when choosing a package forwarding company. You don't want to just pick any business, you want to pick the business that is right for you. Here are some things to look for when making your choice:

1. Is the company trustworthy? The people here at ShipsterUSA have been involved in the package forwarding business for many years, and we know what customers need. There are no hidden fees or price gouging - just easy to understand costs that make it the most convenient and cost effective way to ship internationally. There are also options for having pictures taken to make SURE you are receiving exactly what ShipsterUSA received - we want to be as up front and transparent as possible in order to earn YOUR trust!

2. What about customer service? Some companies promise good customer service, but ShipsterUSA provides a number of ways to receive customer support. First, you can contact us through our Contact Page with questions or concerns. You can also talk to us through our chat functionality in the bottom right corner of our website... sometimes you'll even be able to chat with a live, real-time, customer representative! And finally we have a support team that is strictly for our members. Open a ticket and let us know how we can better serve you, and our support team will respond as quickly as possible.

3. Is it cost effective? We have been involved in this business a long time, and we know the rates other companies charge. We are determined to provide the best service for the lowest prices around. We provide free storage for a time and minimal storage costs if you need to store your products a longer time, we offer inexpensive insurance options, and our fees are even lower for our Premium Members!

4. Is my privacy a concern? ShipsterUSA uses industry standard transaction processes and privacy policies. Your credit card or paypal information is secure, and your information will not be sold to any third parties.

5. How fast is the turnaround? Once a product is received at ShipsterUSA, you receive an email indicating that it's ready for you to make your decisions about repackaging. Once you've made those decisions, we quickly repackage, and you receive another immediate email letting you know it is ready for shipping once you pay for it. Then when you pay, you will receive yet another email letting you know your package has been shipped. We want you to be a part of the process, and we want you to get your products as quickly as possible!

If you've never tried package forwarding or if you want a better experience than the ones you've had before, give ShipsterUSA.com a try. Integrity, service, speed, and cost-effectiveness are what we are all about!